PAYMENTS & RETURNS

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PAYMENTS

  • We accept payments via all debit/credit cards, PAYNOW/PAYLAH, and Grabpay. If you experience any troubles with your payment, feel free to drop us a FB or IG message, and we will try to assist you as soon as we can.

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RETURN POLICY

  • We do not accept returns or issue refunds. However, if you are not satisfied with what you have received, please email us at hello@souleygreen.com, and we will address these on a case-by-case basis.

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INCORRECT / DAMAGED PRODUCTS

  • We sincerely apologise for any incorrect products sent to you. Kindly email us at hello@souleygreen.com along with the snapshot of the damaged product(s) and your order number for verification purposes.
  • Please be ensured that our team packs all products that are in excellent condition to you. However, in any given scenario that your product(s) are damaged during transit, we sincerely apologise for that. Just follow the steps above, and we will assist you from there followed by a thorough investigation.

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