PICKUP & DELIVERY

LOCAL DELIVERY

 

    • Courier Delivery
      We typically wait for every item in your order to reach our warehouse before shipping your order out. Lead time of each product can be found on the respective product pages.
Spending
Shipping Type
Delivery Fee

Below $55

Standard Delivery (2-3 working days)
$6.50
Below $55
Next Day Delivery $9.50
Above $55
Free Delivery
FREE
*Expect potential delays of up to 7 working days for peak periods such as festive and sale seasons.
Once your order has been picked up by our courier partner, you will receive an email containing the tracking code and URL. All despatched parcels can be tracked via UrbanFox at https://www.urbanfox.asia/courier-tracking/tracking/
Additional charges will apply for re-deliveries if no one is present to receive the parcel after the 2nd delivery attempt. Please provide your contact number when signing up for an account at our website to ensure that the courier can reach you in any circumstances with regards to your delivery.
    • Registered Postage/SMARTPAC by SingPost
      You may opt for registered postage at a flat fee of $4.50 for your smaller orders. However, please note that only non-fragile and non-bulky items will be eligible. If you wish to know more, do send us an email at hello@souleygreen.com
    • Self-Collection
      Free self-collection is available only at our HQ (Blk 62 New Upper Changi Road) or Kovan MRT. After confirmation and processing of your order, we will drop you an SMS to arrange for a convenient pickup date. If you have further clarifications, please write to hello@souleygreen.com.

INTERNATIONAL SHIPPING

Souley Green ships worldwide. Overseas shipping will be charged according to the weight of items and will be advised accordingly. We ship our international parcels via standard courier delivery by our logistics partner.

If you are interested in purchasing something from us that needs to be shipped overseas, kindly write to us at hello@souleygreen.com with your order.

Please allow at least 1-2 working day handling period and 3-5 working days shipping period for the package to reach you.
*Customers based in Indonesia, please expect your parcel to arrive within 3-10 working days.

Due to customs regulations, we may not be able to ship specific items such as perishables and bulky items. If you have any questions about the shipping eligibility of any product, do drop us an email at hello@souleygreen.com.

Souley Green reserves the right to cancel any order or item that does not qualify for international shipping. Do note that import tax might be incurred when the parcel reaches your local customs. We are not responsible for any customs fees or dealing with customs centres.